Pop Up Cafe Supervisor (6 months)

L'ECLAIR PATISSERIE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-known pastry company in Singapore is looking for a Pop-Up Store Supervisor for a 6-month contract. You will oversee daily operations, manage a team, and ensure excellent customer service. The ideal candidate has experience in F&B retail and strong leadership skills. This role requires commitment and the ability to work independently while managing sales and inventory. Competitive salary and performance incentives offered.

Benefits

Competitive monthly salary

Performance-based incentives

Staff discounts on products

Leadership experience opportunities

Qualifications

• Minimum 1–2 years of experience in F&B retail, café, or pop-up/event operations.
• Responsible, reliable, and comfortable working independently.
• Willing to work weekends, public holidays, and retail hours.

Responsibilities

• Oversee daily store opening and closing procedures.
• Manage inventory, stock replenishment, and daily sales reporting.
• Drive daily sales performance and meet revenue targets.

Skills

Leadership skills

Customer service orientation

Basic proficiency in POS systems

Communication skills

Tools

Microsoft Excel

Google Sheets

Job description

Pop-Up Store Supervisor (6-Month Contract)

Company: L’éclair Patisserie
Location: Orchard
Commitment: 6 months (Start date: 7 November 2025 )
Employment Type: Contract / Full-time

About Us

L’éclair Patisserie & Café is Singapore’s pioneer in modern French éclairs and handcrafted pastries. Since 2015, we’ve grown from a boutique pastry café into a beloved local brand known for creativity, elegance, and quality.

As part of our continued growth, we are opening a pop-up concept store with a beauty brand to bring our signature éclairs and café experience to new audiences. We are seeking a Pop-Up Store Supervisor who will take ownership of this outlet — ensuring smooth operations, strong sales, and excellent customer service on behalf of the management team.

Role Overview

The Pop-Up Store Supervisor will lead and oversee all daily operations at the pop-up location.

You’ll act as the main point of contact between the team on-site and L’éclair’s management, ensuring that brand standards, product quality, and guest experience are consistently upheld.

This role is ideal for someone hands‑on, organised, and dependable — who can work independently and treat the pop-up as their own.

Key Responsibilities

Store Operations

• Oversee daily store opening and closing procedures.
• Ensure proper product display, cleanliness, and café ambience at all times.
• Manage inventory, stock replenishment, and daily sales reporting.
• Handle basic cash management and POS operations.
• Liaise with HQ for product delivery, marketing updates, and promotions.

Team Leadership

• Supervise and schedule part‑time staff at the pop‑up.
• Train and brief staff on service standards, product knowledge, and operations.
• Maintain team morale and ensure consistent customer experience.
• Lead by example during service hours — engaging customers and upholding brand standards.

Customer Engagement

• Provide friendly and knowledgeable service; share brand story and product recommendations.
• Handle customer feedback professionally and elevate issues when necessary.
• Foster repeat patronage through excellent service and rapport‑building.

Sales & Reporting

• Drive daily sales performance and meet revenue targets.
• Submit end‑of‑day reports (sales, stock balance, feedback).
• Track fast‑moving SKUs and suggest product adjustments where needed.

Requirements

• Minimum 1–2 years of experience in F&B retail, café, or pop‑up/event operations.
• Strong leadership and communication skills.
• Responsible, reliable, and comfortable working independently.
• Customer‑service oriented and confident in handling fast‑paced environments.
• Basic proficiency in POS systems and Microsoft Excel / Google Sheets.
• Ability to commit for 6 months (Nov 2025 – May 2026).
• Willing to work weekends, public holidays, and retail hours.

What We Offer

• Contract duration: minimum 6 months Start date : 7 Nov 2025
• Competitive monthly salary commensurate with experience
• Performance‑based incentives for meeting sales and service targets
• Staff discounts on L’éclair products
• Opportunity to work closely with management and gain leadership experience in brand operations
  We’re looking for someone who will treat this pop‑up as their own — dependable, proactive, and proud to represent L’éclair Patisserie.