Policy Enforcement Manager, Misinformation, YouTube Trust and Safety

Google; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A major technology company in Singapore seeks a Policy Enforcement Manager for their YouTube Trust & Safety team. The role involves enforcing misinformation policies, overseeing workflow improvements, and collaborating with cross-functional teams during sensitive events. Candidates should have a bachelor's degree, substantial experience in Trust and Safety, and strong analytical skills. A commitment to online safety and free speech is essential, along with effective communication abilities.

Qualifications

• 4 years of experience in Trust and Safety, policy, or related fields.
• Experience in content policy and anti-abuse.
• Demonstrated ability to build relationships across teams.

Responsibilities

• Enforce YouTube's misinformation policies.
• Oversee Technical Manipulation workflows and tooling improvements.
• Manage escalations in the misinformation space.

Skills

Data analytics

Experience in reviewing online content

SQL

Building dashboards

Investigative skills

Education

Bachelor's degree or equivalent

Job description

Policy Enforcement Manager, Misinformation, YouTube Trust and Safety

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
• Experience in content policy, anti‑abuse and reviewing online content.
• Experience in operations such as scaled or sales operations, vendor management, or process and organizational development.

Preferred Qualifications

• Experience identifying abuse trends or working in news or policy with a passion for international issues, including freedom of expression, online controversial content, misinformation, cybercrime, etc.
• Experience in SQL, building dashboards, data collection/transformation and investigative skills using data to drive strategy and business action.
• Experience in the misinformation or elections space.
• Ability to build relationships with cross‑functional partners across geographies, combined with business judgment, influencing, and communication skills.

About the Job

Fast‑paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever‑evolving digital world. As a Policy Enforcement Manager, you will work with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. With tools and technology, you will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. You may also be asked to work on call on weekends on a rotational basis if needed.

Responsibilities

• Enforce YouTube’s misinformation policies and ensure high quality policy enforcement.
• Oversee YouTube’s Technical Manipulation/GenAI and Altered & Synthetic workflows including tooling improvements and scaled workflow optimization.
• Work closely with cross‑functional stakeholders on misinformation issues and clearly communicate initiatives to the broader organization, including local teams.
• Execute on landing sensitive decisions during high‑priority elections and sensitive geopolitical events across YouTube in close partnership with Legal, Product, Engineering, Intel, Government Affairs and Public Policy, and YouTube Trust & Safety Content Policy.
• Manage escalations in the misinformation space while ensuring high quality enforcement and clear communication with cross‑functional stakeholders.

Google is proud to be an equal‑opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.