Platform Support Engineer

SCHONFELD STRATEGIC ADVISORS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global investment firm is seeking a Platform Support Engineer in Singapore. You will provide front-line support for a proprietary quantitative trading platform, collaborating with development teams to ensure production reliability. Responsibilities include resolving issues, automating processes, and maintaining the production environment. Ideal candidates have strong Linux and scripting skills, and a degree in a relevant field. This role offers opportunities to cultivate a collaborative and inclusive work culture.

Qualifications

• Investigate and resolve production issues, support requests, and alerts.
• Collaborate with software development teams for successful code deployment.
• Automate processes and workflows.

Skills

Experience working under pressure in a fast-paced environment

Experience managing large-scale deployments/environments

Support experience in a Linux environment

Strong scripting skills – Python, Bash, Shell, Perl

Experience developing tools and automating processes

Support experience with FIX protocol

Understanding of monitoring and performance management

Excellent verbal and written communication skills

Strong ownership and a track record of delivering results

Education

Degree in Computer Science, Engineering, or a related field

Tools

AWS

Docker

Job description

The Role

We are seeking an experienced support engineer to join our Platform Support Engineering team in Singapore. The candidate will be part of a team that provides front-line support for our proprietary quantitative trading platform. The team offers follow-the-sun support (alongside counterparts based in the UK and US), providing 24/7 monitoring and support for Schonfeld’s trading environment. The engineer will work closely with development teams to ensure the reliability, maintainability, and performance of the production environment.

What you’ll do

The Platform Support Engineer will serve as the first point of contact for production issues, support requests, and alerts. You will investigate and resolve issues/outages as they occur and escalate as necessary. The engineer will collaborate with software development teams to ensure successful deployment of new code into production. Additionally, the role involves automating processes and workflows, as well as building tools for our environment.

What you’ll bring

What you need:

• Experience working under pressure in a fast-paced environment
• Experience managing large-scale deployments/environments
• Support experience in a Linux environment
• Strong scripting skills – Python, Bash, Shell, Perl
• Experience developing tools and automating processes
• Support experience with FIX protocol
• Understanding of monitoring and performance management
• Excellent verbal and written communication skills
• Strong ownership and a track record of delivering results
• A degree in Computer Science, Engineering, or a related field

Preferred qualifications:

• Experience with FIX certification/onboarding
• Knowledge of NFS and GPFS file systems
• Knowledge of storage devices
• Experience with application monitoring systems such as ITRS Geneos
• Experience with Control-M job scheduling
• Knowledge of q and kdb+
• Experience with AWS
• Experience with Docker

Our Culture

Our ethos is embedded in our people. We believe our success stems from our talent, and we prioritize nurturing and developing our team. We foster a collaborative, team-oriented environment where ideas are encouraged at all levels. Our engineers are expected to self-organize, collaborate, and share knowledge, working collectively to solve problems and deliver results. We value diversity, equity, and inclusion, striving to create a welcoming and supportive environment for all employees. Learn more about our DEI initiatives here - Belonging @ Schonfeld.

Who we are

Schonfeld Strategic Advisors is a multi-manager platform investing across four trading strategies: quantitative, fundamental equity, tactical trading, and discretionary macro & fixed income. With over 30 years of experience, we leverage proprietary technology, infrastructure, and analytics to capitalize on market opportunities. Our global presence spans the Americas, Europe, and Asia, with a diversified asset class portfolio.