Platform Success Manager: Drive Adoption & ROI

FICO; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global analytics software company in Singapore is seeking a Platform Success Manager to manage customer relationships, provide platform expertise, and drive business value. The ideal candidate will have consulting experience, strong client relationship skills, and a bachelor's degree in a technical or business field. This role offers competitive compensation and a supportive work environment focused on collaboration and innovation.

Benefits

Highly competitive compensation

Work/life balance

Professional development opportunities

Qualifications

• Experience in delivering transaction-based platform consulting to technology clients.
• Proven domain expertise across industries like banking, insurance, or telco.
• Strong ability to implement platform performance metrics for monitoring ROI.

Responsibilities

• Manage relationships across various customer teams to strengthen partnership.
• Engage customers through strategic business reviews.
• Drive insights between product management and customers.

Skills

Client relationship building

Professional presentation skills

Consulting experience

Collaboration and teamwork

Data-driven argumentation

Education

Bachelor's degree in business, software engineering, data science or related field

Job description

A global analytics software company in Singapore is seeking a Platform Success Manager to manage customer relationships, provide platform expertise, and drive business value. The ideal candidate will have consulting experience, strong client relationship skills, and a bachelor's degree in a technical or business field. This role offers competitive compensation and a supportive work environment focused on collaboration and innovation.