Personal Assistant (PA)
Personal Assistant to Founder (High-Autonomy, Studio & Operations Support)
We are seeking a highly capable Personal Assistant to act as a trusted extension of the Founder, taking ownership of execution, coordination, and follow-through so the Founder can focus on strategy, design direction, and business growth.
This role is ideal for someone who reduces the need for repeated instructions, translates high-level direction into action, and proactively keeps both the business and studio operations running smoothly.
Core Responsibilities
1. Executive & Administrative Support (Priority & Time Protection)
- Manage the Founder’s calendar, appointments, and daily schedule with active prioritisation
- Coordinate meetings, studio visits, client presentations, and travel arrangements
- Screen, triage, and respond to emails, messages, and requests using sound judgment
- Prepare meeting agendas, take concise notes, and track action items to completion
- Flag conflicts, deadlines, and risks before they become urgent
Success metric: The Founder spends less time clarifying, rescheduling, or chasing follow-ups.
2. Instruction Translation & Follow-Through
- Receive high-level or unstructured instructions (verbal, WhatsApp, meetings)
- Break them down into:
- Clear tasks
- Responsible parties
- Deadlines
- Follow up with operational staff, vendors, and partners without repeated prompting
- Close loops and report outcomes clearly
This role is not just about passing messages—it is about ensuring things get done.
3. Operations & Studio Coordination
- Assist with project organisation, timelines, and follow-ups with vendors, contractors, and suppliers
- Support design operations including:
- Samples
- Mood boards
- Client Quotations & Timelines
- Maintain organised digital and physical filing systems for:
- Contracts
- Invoices
- Project documentation
- Work with designers and project team leads to maintain or improve simple internal processes as the studio scales
4. Client & Partner Communication
- Serve as a professional, warm, and reliable point of contact on behalf of the Founder
- Draft correspondence, schedule client check-ins, and prepare presentation materials
- Assist with onboarding new clients and coordinating information flow across teams
- Summarise long client or partner threads into clear next steps
5. Information & Task Management
- Maintain a clean, reliable task-tracking system (Notion, Asana, ClickUp, etc.)
- Prepare briefs, summaries, and materials ahead of meetings
- Ensure information is easy to retrieve and up to date
6. Creative & Brand Support (As Needed)
- Conduct light research and gather inspiration for upcoming projects
- Assist with sourcing materials and references
- Coordinate photoshoots, social media scheduling, or marketing tasks depending on skillset
- Support preparation of pitch decks, lookbooks, or design proposals
7. Personal Assistance
- Assist with personal errands, reservations, scheduling, and daily logistics
- Manage small household or lifestyle tasks that allow the Founder to stay focused on the business
What Success Looks Like
- Fewer repeated explanations to staff and vendors
- Fewer last-minute issues and emergencies
- Clear visibility on task status without micromanagement
- Improved flow of information across the studio
- The Founder regains time, focus, and mental space
Required Traits & Mindset
- Strong judgment and common sense
- Proactive and ownership-driven
- Comfortable working with ambiguity
- Detail-oriented without being slow
- Calm, organised, and discreet
- Willing to follow up, remind, and push when needed
Qualifications
- Proven experience as a Personal Assistant, Executive Assistant, or similar role
- Experience in a creative, design, or agency environment is a plus
- Exceptional organisational and time-management skills
- High level of discretion, professionalism, and emotional intelligence
- Strong written and verbal communication skills
- Comfortable juggling multiple priorities in a fast-moving environment
- Proficient with Google Workspace and task/project management tools
- A proactive, “can-do” attitude with genuine interest in supporting creative work
This Role Is NOT Suitable If:
- You need step-by-step instructions for most tasks
- You are uncomfortable making judgment calls
- You dislike following up or holding people accountable
- You wait to be told what to do
- You avoid ownership
Salary : $2,400 – 4,500/month
- With attractive year-end bonus
- Transport allowances provided