Patient Service Supervisor

Consortium for Clinical Research and Innovation Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking a Patient Service Supervisor who will perform front-desk duties, assist doctors, and ensure a high-quality patient care experience. The role requires good interpersonal communication skills and the ability to multi-task in a fast-paced environment. Candidates with prior experience in healthcare may have an advantage and full-time and part-time options are available, with a commitment of 44 hours for full-time staff.

Qualifications

• Looking for candidates with good interpersonal communication skills.
• Ability to multi-task and work in a fast-paced environment is essential.
• Prior experience in a healthcare setting would be an advantage.

Responsibilities

• Perform front-desk duties such as patient registration and booking appointments.
• Attend to enquiries and assist doctors with chaperone duties.
• Deliver high quality of patient care experience.

Skills

Interpersonal communication skills

Ability to multi-task

Attention to detail

Education

Minimum 'O' levels or equivalent

Job description

Patient Service Supervisor - Friendly Working Environment

Responsibilities

• Perform front-desk duties such as Patient Registration, Booking Appointments, Dispensing Medicine, Billing and Payment Collection
• Attend to enquiries
• Assist Doctors with chaperone and simple procedures
• Administrative duties such as claims submission, stock take and Clinic audit
• Deliver high quality of patient care experience
• Other duties as assigned

Requirements

• Minimum 'O' levels or equivalent
• Good interpersonal communication skills
• Able to multi-task and work in a fast-paced environment
• Prior experience in a healthcare setting would be an advantage.
• Candidates with more experience may be appointed to a senior role.

Other Information

• Full Time and Part Time role available.
• Full Time staff need to commit 44 hours per week, on 5.5/6 Days work week.
• Able to commit over the weekends and night sessions.
• Candidates with more years of experience can be considered as Patient Service Supervisor/ Assistant Service Supervisor.