Patient Service Specialist - Front Desk & Care

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a dedicated frontline service personnel. This role requires empathy and professionalism in assisting patients with registration, appointment scheduling, and financial counselling. Candidates should have relevant diplomas or equivalent qualifications, be proficient in computer applications, and demonstrate strong interpersonal skills. The position offers an opportunity to thrive in a fast-paced environment while delivering excellent customer service.

Qualifications

• Diploma or equivalent education required.
• Ability to handle fast-paced environments.
• Strong team player with interpersonal skills.

Responsibilities

• Deliver frontline services to patients with care and empathy.
• Handle patient registration and appointment scheduling.
• Assist doctors with medical reviews in consultation rooms.

Skills

Customer service

Organisational skills

Interpersonal skills

Multi-tasking

Computer proficiency

Education

Diploma in any discipline / GCE 'A' / 'O' Level

Higher NITEC in Business Studies

NITEC in Service Skills

Job description

A healthcare services provider in Singapore is seeking a dedicated frontline service personnel. This role requires empathy and professionalism in assisting patients with registration, appointment scheduling, and financial counselling. Candidates should have relevant diplomas or equivalent qualifications, be proficient in computer applications, and demonstrate strong interpersonal skills. The position offers an opportunity to thrive in a fast-paced environment while delivering excellent customer service.