Patient Service Operations Lead

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare recruitment firm in Singapore is seeking an experienced candidate to ensure the smooth running of the service area, focusing on maximum patient satisfaction. Responsibilities include managing daily operations, implementing service initiatives, and addressing team dynamics. The ideal candidate holds a degree with leadership experience and possesses strong communication skills. Competitive remuneration and comprehensive benefits are offered for this role.

Benefits

Competitive remuneration

Comprehensive range of benefits

Qualifications

• Minimum degree with 2 years of service-related experience, knowledge of healthcare operations is advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Experience in leadership is required.

Responsibilities

• Ensure the smooth operation of service area and reflect on patient satisfaction.
• Manage ground operational issues and implement service initiatives.
• Assist in manpower planning and the implementation of new systems.

Skills

Leadership experience

Communication skills

Interpersonal skills

Proficient in computer skills

Multitasking

Education

Minimum degree

Diploma with relevant experience

Job description

A healthcare recruitment firm in Singapore is seeking an experienced candidate to ensure the smooth running of the service area, focusing on maximum patient satisfaction. Responsibilities include managing daily operations, implementing service initiatives, and addressing team dynamics. The ideal candidate holds a degree with leadership experience and possesses strong communication skills. Competitive remuneration and comprehensive benefits are offered for this role.