Patient Service Associate (Listing Dept/Central/Office Hour) (ID: 663803)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a customer service representative to enhance patient experiences. Responsibilities include assisting patients with registration, scheduling appointments, and conducting financial counselling. Ideal candidates should have a diploma or equivalent, good communication skills, and some experience in frontline customer service. This position offers a dynamic work environment.

Qualifications

• Minimum 2 years' experience in frontline customer service is preferable.
• Ability to work in a fast-paced environment.
• Team player with good communication skills.

Responsibilities

• Deliver an excellent patient experience.
• Assist patients with registration and provide explanations on their care journey.
• Schedule appointments and collect payments.
• Conduct financial counselling.

Skills

Interpersonal communication skills

Ability to multi-task

Adaptability

Attention to detail

Education

Diploma in any discipline / GCE ‘A’ Level / ‘O’ Level / Higher NITEC in Service Skills

Job description

Responsibilities:

• Delivering an excellent patient experience
• Assisting patients with registration and providing comprehensive explanations on what to expect during their care journey
• Scheduling of appointments
• Collection of payments
• Conducting financial counselling

Requirements:

• Diploma in any discipline/ GCE ‘A’ Level/ ‘O’ Level / Higher NITEC in Service Skills
• Able to multi-task and work in a fast-paced and dynamic environment
• A team player with good interpersonal communication skills
• Meticulous and adaptable
• Preferably 2 years’ experience in frontline customer service

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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