Patient Service Associate & Driver

PeopleSolve; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment firm for healthcare professionals is seeking candidates in Singapore to manage registrations and discharges for Emergency Department patients, provide financial counselling, and support operations. Candidates should have at least a GCE N/O Level and possess a Class 3 or 4 license. Team players with good communication skills and the ability to multitask are encouraged to apply. Positions involve working in public healthcare facilities and require a willingness to rotate shifts.

Qualifications

• GCE N/O Level education is required.
• Class 3 or Class 4 license is preferred.
• Healthcare or service industry experience is a plus.

Responsibilities

• Register and discharge Emergency Department patients.
• Provide financial counselling to patients and relatives.
• Handle counter and hotline enquiries with proper etiquette.
• Support patient experience and operations.

Skills

Communication skills

Interpersonal skills

Computer skills (MS Office)

Ability to multitask

Education

GCE N/O Level

Job description

About The Role

Primary Duties and Responsibilities

• Register and discharge Emergency Department patients, including collection of facility fees and inpatient admission deposits.
• Provide financial counselling to patients and relatives for emergency and inpatient admissions.
• Manage front-line service and communications, handling counter and hotline enquiries with proper telephone etiquette and end-to-end follow-up.
• Support patient experience and operations by assisting patients and relatives, resolving PR issues, maintaining counter environment, and ensuring policy compliance.

Other Duties and Responsibilities

• Attend daily roll call / meetings.
• Assume any duties as assigned by Operations Head.

What We Are Looking For

• At least GCE N/"O" Level education.
• Possesses Class 3 or Class 4 license.
• Healthcare or service or related industry is preferred but not required.
• Proficient in computer skills (MS Office).
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast-paced environment.
• Willing to work 3 rotating shifts.

Working Location

• Public Healthcare Facilities

Who We Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.

Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centers, testing and vaccination centers.

At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.

Cyrus Thong

Registration No.: R24122254

PeopleSolve Pte Ltd

EA Licence No.: 21C0695