Patient Experience Liaison – 24/7 Frontline Healthcare

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A healthcare recruitment agency in Singapore is looking for a Service Coordinator to manage patient inquiries, appointments, and admissions. The ideal candidate has 3-4 years of experience in healthcare or service industries, excels in communication and organization, and can work flexible hours. You will support direct admissions and deliver exceptional service while managing multiple tasks in a fast-paced environment.

Qualifications

• 3-4 years of experience in healthcare or customer service roles.
• Ability to work on a 24/7 on-call rotation.
• Strong ethical standards in healthcare.

Responsibilities

• Coordinate appointments for patients and stakeholders.
• Address inquiries and complaints with professionalism.
• Support patient admissions and air evacuations.

Skills

Service excellence

Good communication skills

Organizational skills

Ability to multi-task

Interpersonal skills

Education

'O', 'A' Levels to Diploma

Job description

A healthcare recruitment agency in Singapore is looking for a Service Coordinator to manage patient inquiries, appointments, and admissions. The ideal candidate has 3-4 years of experience in healthcare or service industries, excels in communication and organization, and can work flexible hours. You will support direct admissions and deliver exceptional service while managing multiple tasks in a fast-paced environment.