Patient Experience & Front Desk Specialist

DA BURGUNDY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore is seeking a Patient Service Associate to manage patient registrations and inquiries in their Radiology and Health Screening Centre. You will be responsible for front desk operations and ensuring patients receive excellent service and care. The ideal candidate should have a diploma (or equivalent) and at least 2 years of experience in a similar role. Strong interpersonal and communication skills are essential. This position offers an opportunity to work closely with medical personnel in a dynamic environment.

Qualifications

• Minimum 2 years of related clinic assistant or customer service experience, ideally in a medical setting.
• Strong knowledge of office systems like GSuite and clinical procedures is a plus.

Responsibilities

• Deliver and uphold a high standard of service excellence to all patients.
• Responsible for front desk and administrative duties, including patient registration and appointment scheduling.
• Assist in maintaining a clean, orderly, and professional reception area.

Skills

Interpersonal skills

Communication skills

Team player

Adaptability

Education

Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC

Tools

GSuite

Job description

A healthcare organization in Singapore is seeking a Patient Service Associate to manage patient registrations and inquiries in their Radiology and Health Screening Centre. You will be responsible for front desk operations and ensuring patients receive excellent service and care. The ideal candidate should have a diploma (or equivalent) and at least 2 years of experience in a similar role. Strong interpersonal and communication skills are essential. This position offers an opportunity to work closely with medical personnel in a dynamic environment.