Patient Care Specialist - Bonus Eligible

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a customer service professional for a patient-facing role. The ideal candidate should have minimum GCE 'O' Level education and experience in customer service. Responsibilities include greeting patients, managing appointments and processing registrations. Strong communication, organizational skills, and proficiency in office software are essential. This position offers performance bonuses and is accessible from MRT, located in East/Central Singapore.

Benefits

Performance bonuses

Accessible from MRT

Qualifications

• Proven experience in a customer service or patient-facing role.
• Excellent communication and interpersonal skills, with a friendly and empathetic approach.
• Strong organizational abilities and attention to detail.
• Proficiency in using computer systems and office software.

Responsibilities

• Greet and welcome patients, addressing their needs and enquiries in a friendly manner.
• Manage patient appointments, including scheduling, rescheduling and confirming.
• Efficiently process patient registrations, collections of accounts receivables.
• Liaise with internal teams to coordinate patient care and communicate updates.
• Assist with general office duties as required.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Education

Minimum GCE 'O' Level

Job description

A leading recruitment agency in Singapore is seeking a customer service professional for a patient-facing role. The ideal candidate should have minimum GCE 'O' Level education and experience in customer service. Responsibilities include greeting patients, managing appointments and processing registrations. Strong communication, organizational skills, and proficiency in office software are essential. This position offers performance bonuses and is accessible from MRT, located in East/Central Singapore.