Outpatient Clinic: Patient Service Exec & Frontline Support

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a Patient Service Associate to provide quality front-line services to patients. This role involves scheduling appointments, collecting payments, and assisting nursing staff with patient care activities. Candidates should possess GCE 'O' or 'N' Levels, preferably with a Certificate in Office Skills, and previous experience in healthcare or customer service is advantageous. The position requires adaptability to safety protocols such as PPE usage.

Qualifications

• GCE 'O' or GCE 'N' Levels with a Certificate in Office Skills preferred.
• Diploma holders may be considered for senior roles.
• Experience in healthcare or customer service is advantageous.

Responsibilities

• Provide front-line services to patients.
• Assist nursing and clinical staff with patient-related activities.
• Collect payments and schedule appointments for patients.

Skills

Good interpersonal skills

Communication skills

Customer service experience

Education

GCE 'O' or GCE 'N' Levels

Certificate in Office Skills

Diploma in relevant field

Job description

A healthcare institution in Singapore is seeking a Patient Service Associate to provide quality front-line services to patients. This role involves scheduling appointments, collecting payments, and assisting nursing staff with patient care activities. Candidates should possess GCE 'O' or 'N' Levels, preferably with a Certificate in Office Skills, and previous experience in healthcare or customer service is advantageous. The position requires adaptability to safety protocols such as PPE usage.