Outlet supervisor / Manager

THE GOLDEN WHALE (CITY) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local food service company in Singapore seeks a manager for its stall/kiosk operations. The role includes overseeing daily operations, managing inventory and costs, maintaining service standards, and training staff to ensure high customer satisfaction. This position requires strong leadership and operational management skills.

Qualifications

• Strong understanding of operational management and staff supervision.
• Experience in inventory management and optimizing operating costs.
• Skills in maintaining service quality and customer satisfaction.

Responsibilities

• Responsible for operational and management of stall/kiosk.
• Manage inventory, food, labor and operating costs.
• Train and motivate staff, ensuring compliance with policies.

Job description

• Responsible for operational and management of stall/kiosk, monitor and ensure smooth operations of his / her respective outlet.
• Manage the location’s inventory, food, labour and operating costs
• Maintain consistency in quality of food & beverage service, cleanliness of his / her respective outlet.
• Streamline operations procedures to improve efficiencies and optimize profitability
• Assist in the development and implementation of new food items and marketing programs
• To suggest new improved ways to every aspect of the business operations, including food, service, staff image etc.
• To optimize manpower with proper planning and allocation
• Ensure high service standard and customer satisfaction
• Staff recruitment and training
• Motivate staff and enforcing staff discipline and compliance to policies
• Conduct / attend outlet meetings and training sessions as required
• Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage