Outdoor Clinic Liaison & Customer Service Manager

Amber Compounding Pharmacy Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Singapore is looking for a Customer Service Manager (Outdoor) to coordinate outdoor visits while ensuring high standards of service continuity. The ideal candidate will have a diploma or degree, with 2-3 years in customer service. Responsibilities include managing relationships with clinics and healthcare partners, alongside daily reporting to the pharmacy. The role offers competitive salary and benefits, including transport and mobile allowances.

Benefits

Competitive salary

Transport allowance

Mobile phone allowance

Performance-based incentives

Qualifications

• Minimum 2–3 years of experience in customer service or client-facing roles.
• Experience in healthcare or pharmacy is an advantage.
• Comfortable with outdoor work and frequent travel.

Responsibilities

• Act as the primary liaison between pharmacy and clinics.
• Conduct regular outdoor visits to clinics.
• Manage customer enquiries and feedback promptly.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Education

Diploma or Degree in any discipline

Job description

A healthcare organization in Singapore is looking for a Customer Service Manager (Outdoor) to coordinate outdoor visits while ensuring high standards of service continuity. The ideal candidate will have a diploma or degree, with 2-3 years in customer service. Responsibilities include managing relationships with clinics and healthcare partners, alongside daily reporting to the pharmacy. The role offers competitive salary and benefits, including transport and mobile allowances.