Organisational Change Management Consultant

LION & ELEPHANTS CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A consultancy firm in Singapore is seeking a seasoned Organisational Change Management (OCM) Consultant to lead change initiatives for Microsoft Dynamics 365 ERP implementation. The ideal candidate will develop strategies to ensure system adoption, conduct stakeholder analyses, and design training programs. A Bachelor's degree in a relevant field is required, and experience with Microsoft Dynamics 365 ERP is mandatory. Excellent communication and facilitation skills are essential for this role.

Qualifications

• Organisational change management experience for Microsoft Dynamics 365 ERP implementation is mandatory.
• Certification in Change Management (e.g., Prosci, Kotter, ADKAR) is highly desirable.
• Proven experience with business processes in Finance, Supply Chain, HR, and Operations.

Responsibilities

• Develop and execute a change management strategy for the Dynamics 365 ERP implementation.
• Conduct stakeholder analysis and impact assessments to identify change risks.
• Design communication plans, training programs, and engagement activities.

Skills

Organisational change management

Excellent communication skills

Facilitation skills

Ability to manage multiple stakeholders

Education

Bachelor’s degree in Business, Psychology, HR, or related field

Master’s degree

Tools

Microsoft Dynamics 365 ERP

Job description

Role Overview

• We are seeking a seasoned Organisational Change Management (OCM) Consultant to lead and support change initiatives associated with the implementation of Microsoft Dynamics 365 ERP. The ideal candidate will play a critical role in ensuring the successful adoption of new systems and processes by developing and executing change strategies that align with business goals and minimize resistance.

Key Responsibilities

• Develop and execute a comprehensive change management strategy and plan for the Dynamics 365 ERP implementation.
• Conduct stakeholder analysis, impact assessments, and readiness evaluations to identify change risks and mitigation strategies.
• Design and deliver communication plans, training programs, and engagement activities to support user adoption.
• Collaborate with project teams, business leaders, and HR to ensure alignment of change initiatives with organizational culture and values.
• Facilitate change workshops, town halls, and feedback sessions to foster understanding and buy-in.
• Monitor and report on change progress, adoption metrics, and resistance trends.
• Support the development of super user networks, change champions, and peer support structures.
• Provide coaching and guidance to leaders and managers to help them lead change effectively.
• Ensure integration of change management activities into the overall project plan.

Mandatory skills*

Organisational change management (OCM) experience for Microsoft Dynamics 365 ERP implementation

Desired skills*

• Bachelor’s degree in Business, Psychology, HR, or related field; Master’s degree preferred.
• Certification in Change Management (e.g., Prosci, Kotter, ADKAR) is highly desirable.
• Proven experience with Microsoft Dynamics 365 ERP is mandatory.
• Strong understanding of business processes, especially in Finance, Supply Chain, HR, and Operations.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work in a fast-paced, matrixed environment and manage multiple stakeholders.
• Able to communication clearly in respective local languages

Domain*

Manufacturing, Finance, Operations

Known Language*

• Malaysia: Bahasa Melayu
• Taiwan: Mandarin Chinese
• China: Mandarin Chinese
• South Korea: Korean
• Japan: Japanese