Ops Excellence Trainer — Learning & Development

Amazon Asia-Pacific Holdings Private Limited - D43; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned technology company in Singapore is seeking a passionate Process Assistant (Learning & Development) Trainer to enhance training excellence within its Operations team. This permanent full-time role focuses on developing associate capabilities and driving process optimization while ensuring training quality. Candidates should have strong communication skills, experience in Learning & Development, and the ability to work flexible hours. This position offers an engaging environment and opportunities for personal development.

Qualifications

• 1+ years of experience using Microsoft Office.
• Experience in facilitating or Learning & Development.
• Flexible schedule including weekends and holidays.

Responsibilities

• Conduct training sessions for new hires and associates.
• Monitor training compliance and maintain training records.
• Assess learner progress and provide feedback.
• Coach associates on operational processes.
• Support continuous improvement initiatives.

Skills

Microsoft Office (Word, Excel, Outlook)

Facilitation skills

Strong communication

Presentation skills

Training delivery

Education

High school or equivalent

Job description

A renowned technology company in Singapore is seeking a passionate Process Assistant (Learning & Development) Trainer to enhance training excellence within its Operations team. This permanent full-time role focuses on developing associate capabilities and driving process optimization while ensuring training quality. Candidates should have strong communication skills, experience in Learning & Development, and the ability to work flexible hours. This position offers an engaging environment and opportunities for personal development.