Operations & People Leader | Strategy & Customer Experience

INITIA PTE. LTD..-; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

A well-known management company in Singapore is looking for a professional to provide quality management and administrative support. Responsibilities include overseeing day-to-day operations, coaching colleagues, and enhancing customer satisfaction. Ideal candidates should have a Bachelor’s Degree, strong communication skills, and a passion for serving customers. This role offers the opportunity to contribute to strategy planning and performance evaluation.

Qualifications

• Bachelor’s Degree in any field.
• Strong verbal and written communication skills.
• Customer-oriented and passionate about serving customers.

Responsibilities

• Provide quality management and administrative support.
• Oversee daily operations of the branch or outlet.
• Coach and develop colleagues to maintain standards.
• Assist in the development strategy plans.
• Monitor and manage customer complaints for satisfaction.

Skills

Strong verbal and written communication skills

Customer-Oriented

Management knowledge or experience

Education

Bachelor’s Degree in any field

Job description

A well-known management company in Singapore is looking for a professional to provide quality management and administrative support. Responsibilities include overseeing day-to-day operations, coaching colleagues, and enhancing customer satisfaction. Ideal candidates should have a Bachelor’s Degree, strong communication skills, and a passion for serving customers. This role offers the opportunity to contribute to strategy planning and performance evaluation.