Operations Officer

MSCI; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Singapore is seeking an Operational Controls Management Specialist to implement and test compliance frameworks. You will engage with various stakeholders to ensure adherence to regulatory requirements, primarily in the sustainability sector. Ideal candidates have over 3 years of relevant experience and possess strong analytical, problem-solving, and communication skills. This position offers a competitive salary and comprehensive benefits, fostering a high-performance culture.

Benefits

Transparent compensation schemes

Flexible working arrangements

Access to learning platforms

Employee Resource Groups for inclusion

Qualifications

• At least 3 years of relevant experience in the financial services industry.
• Experience as an information technology professional is a plus.
• Preferred knowledge of MSCI's Sustainability & Climate business.

Responsibilities

• Support design and implementation of internal control frameworks.
• Build relationships with control owners and relevant stakeholders.
• Perform assessments to identify weaknesses in internal controls.
• Provide training on internal control processes and best practices.

Skills

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Negotiation skills

Time management skills

Tools

Microsoft Office suite

Productivity tools

Job description

Operational Controls Management Specialist - Associate

Location: MSCI Quiapo District, Philippines

Posted 15 hours ago – Permanent – Competitive salary

Your Team Responsibilities

Enterprise Quality & Operations is a function that manages the cross‑functional and company‑level Quality Center of Excellence. It is composed of experienced professionals with various backgrounds in technology and data operations that provide specific services and solutions to improve MSCI's operational quality and advance its maturity levels. Controls Management is one key quality framework pillar that the team supports. The Controls Management team primarily facilitates oversight and testing of regulation‑related controls, as well as non‑regulatory requirements. It is responsible for developing a comprehensive framework that includes setting core objectives, identifying key workstreams, establishing measurable success KPIs, and assigning clear ownership responsibilities particularly in the Control Management Quality Pillar.

The Operational Controls Management Specialist is a person who engages and collaborates with various stakeholders involved in designing, implementing, and assessing MSCI's internal regulatory and non‑regulatory controls. The primary focus of this individual contributor is to perform management testing of Operational Controls of MSCI's Sustainability & Climate business. This role also supports Operational Controls and other regulatory programs the team currently manages (e.g., U.S. Sarbanes‑Oxley Act, EU/UK Benchmark Regulation, IOSCO Principles).

Your Key Responsibilities

• Support the design and implementation of various data and technology internal control frameworks, to ensure teams are implementing their data‑related and operations‑related controls to meet both regulatory and non‑regulatory requirements.
• Build relationships and collaborate with control owners, Internal Audit, external audit, and other relevant stakeholders throughout the annual planning, scoping, control execution, testing, and issue management activities.
• Review and update control procedures to address emerging risks, changes in regulations and standards, or evolving non‑regulatory needs.
• Perform assessments to identify potential weaknesses in internal controls through management testing of operational controls.
• Assist in developing mitigation strategies to address identified risks.
• Assist in ensuring continuous compliance with certain regulatory requirements and international standards.
• Identify opportunities to integrate internal controls into business processes.
• Provide training and support to team members across different functions on internal control processes and best practices.
• Assist in preparing reports on the effectiveness of internal controls and documenting control deficiencies and recommendations of corrective actions.
• Stay updated on industry best practices and changes to both regulatory and non‑regulatory requirements.
• Support special projects, such as process integrations and technology transformation initiatives.

Your skills and experience that will help you excel

• At least 3 years of relevant experience in the financial services industry.
• Capable of managing multiple projects simultaneously while adhering to tight, short‑term deadlines. Strong analytical, problem‑solving, communication, organizational, presentation, negotiation, and time management skills. Self‑reliant, detail‑oriented, fast learner, and team player.
• Effective relationship building with partners in technology and data operations to accomplish critical goals.
• Diligent, relentless, and persistent in coordinating with counterparts from other teams and departments in another region or time zone.
• Experience as an information technology professional (technology audit experience a plus).
• Preferred knowledge of MSCI's Sustainability & Climate business. Additional knowledge of Sarbanes‑Oxley compliance, IT application and IT general controls, and other related regulatory/standard requirements is an advantage.
• Knowledge of user access, change management, software development, system architecture, databases, and operating systems.
• Experience with Microsoft Office suite of applications and other productivity tools.

What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
• Multi‑directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
• We actively nurture an environment that builds a sense of inclusion, belonging and connection, including eight Employee Resource Groups: All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry‑leading research‑enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

Equal Opportunity Employer Statement

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [e-mail] and indicate the specifics of the assistance needed. Please note, this e‑mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.