Operations Manager (Chain F&B Kiosk)

SmartHire by SEEK; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable food and beverage company in Singapore is searching for an experienced Operations Manager to lead their team. You will be responsible for driving sales growth and ensuring customer satisfaction while managing a dynamic team. The ideal candidate should have at least 7 years of senior operation management experience in a Singapore-based F&B chain. The role offers a competitive salary range of S$5,000-S$7,000, along with an attractive remuneration package and benefits such as variable bonuses.

Benefits

Full Time Employment

Variable Bonus

Qualifications

• Minimum 7 years of senior operation management experience in a Singapore-based F&B chain.
• Proven track record in retail F&B sales operation excellence.
• Strong understanding of TC/AC fundamentals.

Responsibilities

• Lead and support area managers in executing business objectives.
• Respond to customer feedback and champion service excellence.
• Conduct annual work performance reviews for team members.
• Maintain relations with landlord operation teams.

Skills

Proficiency in MS Excel

Proficiency in Word

Proficiency in PowerPoint

Analytical skills

People handling skills

Education

Diploma in any commercial discipline

Job description

Our client is seeking an Operations Manager (Chain F&B Kiosk) to join their team!

This is an excellent opportunity to lead a dynamic team in a well-established food and beverage chain. You will play a crucial role in driving sales growth and ensuring customer satisfaction, all while reporting to the General Manager.

About Our Client

Our client is a leading player in the food and beverage industry, committed to delivering high-quality products and services to customers across Singapore.

Other information

Working Day: 5 days

Working Hour: 830am-6pm

Working Location: Currently at Aljunied, will be moving to Senoko in 3 months time.

Salary Range: S$5,000-S$7,000

What you'll be doing?

• Sales & Operations: Lead and support area managers in executing company business objectives in retail operations.
• Customer Experiences: Respond to customer feedback and complaints, and champion service excellence.
• Team Leadership: Conduct annual work performance reviews and identify potential candidates for leadership development.
• Environment Management: Maintain cohesive working relations with various landlord operations teams.

Who are they looking for?

• Experience: Minimum 7 years of senior operation management experience in a Singapore-based reputable F&B chain store with proven track record in retail F&B sales operation excellence.
• Education: Minimum diploma in any commercial discipline from recognized education institutions.
• Skills: Proficiency in MS Excel, Word, and PowerPoint is a must. An analytical mind with strong ability in crunching data to translate into an actionable operation plan. Strong understanding of the TC/AC fundamentals.
• Attributes: Strong people handling skills. Logical thinking, articulate and ability to communicate your views and plans with all stakeholders at all levels. Determined drive to complete tasks on hand and influence team members to follow.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Full Time Employment
• Variable Bonus

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome applications from all qualified candidates, regardless of background.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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What can I earn as an Operations Manager