Operations Manager

SBM MANAGEMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A premier service management company in Singapore seeks an experienced manager to oversee operational efficiency and compliance in cleaning operations. The role involves developing work schedules, conducting audits, managing inventories, and collaborating with clients and subcontractors. Candidates should possess at least 5 years of experience within commercial cleaning environments, with a strong emphasis on leadership and operational excellence. Effective communication and organizational skills are essential for success. This position offers opportunities for strategic planning and process enhancement.

Qualifications

• Proven expertise in management, operations, and leadership, strong ability to oversee teams and drive efficiency.
• At least 5 years of experience in Cleaning Operations within Commercial Buildings and Manufacturing.

Responsibilities

• Plan and develop work schedules for efficient service delivery.
• Inspect and audit site conditions to ensure compliance with standards.
• Manage inventories and supplies effectively.
• Analyze budget requests and assist with project planning.

Skills

Strategic Planning

Leadership

Proactive Maintenance Planning

Contract Management

Operations Management

Auditing

Project Planning

Inventory Management

Customer Service

Proactive Communication

Scheduling

Education

Operations Management field or equivalent

Job description

Roles & Responsibilities

This position plans and develops work schedules to ensure efficient service delivery while maintaining compliance with safety, quality, and regulatory standards. Responsibilities include inspecting and auditing site conditions, managing inventories and supplies, and reviewing Client requests. It involves analyzing budget requests, assisting with project planning and modifications, and ensuring financial goals are met. Additionally, the role coordinates program specifications, oversees contract documentation, and serves as a liaison among stakeholders, including clients, employees, and subcontractors.

• Develop and manage work schedules to ensure efficient service delivery.
• Assess and inspect the establishment’s physical condition to ensure compliance with safety, quality, and operational standards.
• Conduct audits and oversee inventory management of supplies and equipment.
• Explore and implement improved equipment and operational methods.
• Review and address customer service requests to determine issues and collaborate with management on resolutions.
• Evaluate and process budget proposals to identify cost‑saving opportunities.
• Support planning, budgeting, and scheduling adjustments, including cost estimates, bid sheets, and contract management.
• Contribute to long‑term strategic planning, conceptual designs, and capital investment initiatives for process enhancements.
• Serve as a key liaison between the company, clients, employees, and subcontractors.
• Maintain databases related to contracts and contractor status.
• Other tasks as assigned.

Requirements

• Education Background: Operations Management field or equivalent
• Professional Experience: Proven expertise in management, operations, and leadership, strong ability to oversee teams and drive efficiency.
• Industry Knowledge: At least 5 years of experience in Cleaning Operations within Commercial Buildings and Manufacturing.
• Key Competencies: Excellent Communications and Organizational skills, Proactive, ensuring effective coordination and operational success.

Tell employers what skills you have

• Strategic Planning
• Leadership
• Proactive Maintenance Planning
• Proactive Self‑Starter
• Contract Management
• Operations Management
• Auditing
• Project Planning
• Estimates
• Inventory Management
• Audits
• Budgeting
• Capital
• Customer Service
• Proactive Communication
• Scheduling
• Manufacturing
• Databases
• Service Delivery