Job Description & Requirements
- Communication: Operations managers collaborate with staff and management at all levels and develop relationships with other businesses. Written and verbal communication and active listening skills are necessary for this role.
- Interpersonal skills: An operations manager working in human resources might require interpersonal skills. As an operations manager, you could help professionals develop professionally and ensure they're at ease in the workplace.
- Decision making: These professionals can engage in planning, organising and staffing. They require appropriate judgement when delegating tasks to other professionals or determining the effectiveness of a project.
- Stress tolerance: Operations managers might direct business procedures requiring high precision, such as budget planning. These professionals might also respond to customer complaints.
- Financial management: These professionals might require financial management skills to ensure an organisation's products and services generate revenue. Understanding budgets and having the required skills enable them to manage an organisation's finances.
- Leadership: Operational managers rely on leadership skills when delegating responsibilities and resolving team members' conflicts. If you have prior management experience, you can provide relevant leadership qualities.