Operations Lead: Team Builder & Client Success

CSP MAINTENANCE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Singapore is seeking an Operations Manager to oversee staff recruitment, training, and daily operations. The ideal candidate will have a Diploma or Bachelor's degree in operations management and at least 2 years of management experience within the cleaning industry. Responsibilities include managing client relationships, ensuring high service quality, and maintaining a safe work environment. Strong problem-solving and communication skills are essential for this role.

Qualifications

• 2+ years of experience in management, operations, and leadership.
• Experience in cleaning services for commercial buildings is essential.
• Ability to build consensus among managers, clients, and workers.
• Excellent communication skills needed.

Responsibilities

• Recruit, train, and manage employees.
• Prepare and complete action plans for operations.
• Maintain a safe work environment.
• Manage relationships with clients and handle issues.

Skills

Critical thinking

Problem-solving

Planning

Organizing

Decision-making

Communication skills

Persuasiveness

Influencing

Delegation

Conflict management

Adaptability

Stress tolerance

Teamwork

Education

Diploma or Bachelor’s degree in operations management or related field

Job description

A leading facilities management company in Singapore is seeking an Operations Manager to oversee staff recruitment, training, and daily operations. The ideal candidate will have a Diploma or Bachelor's degree in operations management and at least 2 years of management experience within the cleaning industry. Responsibilities include managing client relationships, ensuring high service quality, and maintaining a safe work environment. Strong problem-solving and communication skills are essential for this role.