Operations Executive

Mandarin Oriental Hotel Group Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading luxury hotel group in Singapore is seeking an Operations Executive to ensure smooth restaurant operations and provide exceptional guest service. Responsibilities include greeting guests, assisting in daily operations, and maintaining high standards of grooming. Ideal candidates should be service-oriented team players who can multi-task effectively in a fast-paced environment. Competitive benefits include unique learning and development programs as well as wellness benefits.

Benefits

Learning & Development

Complimentary hotel stays

Health & Wellness benefits

Retirement Plans

Qualifications

• Service-oriented team player with excellent interpersonal and communication skills.
• Able to multi-task and work under pressure in a fast pace environment.

Responsibilities

• Attend daily briefing and ensure all job assignments are carried out.
• Greet and bid farewell to guests professionally.
• Assist the Restaurant Manager to ensure smooth operations.
• Maintain a high standard of personal grooming and professionalism.

Skills

Service-oriented

Excellent interpersonal skills

Ability to multi-task

Strong communication skills

Ability to work under pressure

Job description

Overview

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Operations Executive

As Operations Executive, you will be responsible for the following duties:

• Attend daily briefing and ensure all job assignment duly carried out

• Greet and bid farewell to guests in a professional and warm manner

• Carry out suggestive selling

• Assist the Restaurant Manager to ensure a smooth operation

• Ensure that all tables, chairs and operating equipment are clean and ready for service

• Respond proactively to guest queries and ensure appropriate action is taken in a timely fashion

• Assist cashier in preparing and presenting bill

• Read the outlet logbook daily to be informed of all information

• Maintain a high standard of personal grooming and portray a professional image at all times

• Any adhoc duties assigned by the Restaurant Manager

Expectations

As Operations Executive, we expect from you:

• Service-oriented team player with excellent interpersonal and communication skills

• Able to multi-task and work under pressure in a fast pace environment

Benefits

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?

We’re Fans. Are you?