Operations and Compliance Senior Executive

WAVELINK MARITIME INSTITUTE PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A maritime education institute in Singapore is seeking a Compliance and Administrative Support Officer. The role includes maintaining quality management system records and providing operational support to the academic department. Candidates should possess a diploma and strong Microsoft Office skills. Fresh graduates are welcome to apply, and experience in project-based roles is preferred. The position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Fresh graduates are welcome; experience in project-based roles preferred.
• Certificate in Quality Management Systems (ISO 9001:2025) is preferred.

Responsibilities

• Organize and maintain records for quality management system.
• Provide secretarial support for key meetings.
• Compile data for quality trend analysis.
• Support in conducting internal audits.
• Provide operational support to academic and administrative department.

Skills

Microsoft Office proficiency

Communication skills

Detail-oriented

Interpersonal skills

Resourcefulness

Education

Diploma or degree in any discipline

Job description

Compliance Management

• a) Organize and maintain records for WMI Quality Management System (SSG ERF, EduTrust, ISO, etc.).
• b) Provide secretarial support for key meetings, including the Academic Board, Examination Board, Management Review and Operational Meetings.
• c) Compile data for quality trend analysis, such as feedback and key indicators required by EduTrust.
• d) Support the Management Representative/Head of Admin in conducting internal audits.
• e) Stay updated on quality requirements and assist in internal communications related to compliance updates.

Academic and Operational Support

• a) Provide administrative and operational support to the Academic and Administrative Department.
• b) Coordinating programme outreach, selection exercise, briefings and orientation
• c) Supporting cadets liaison and mentoring system
• d) Support the operational aspects of the online Learning Management System (LMS) and Admin IT System.
• e) Covering basic Simulator Operations & Training Equipment Preparation
• f) Assist in the maintenance of the Facilities, Hardwares, Training Equipment and Assets
• g) Work closely with external parties on coordination tasks.
• Perform any other tasks as assigned

Requirements

• Possess a diploma or degree in any discipline
• Fresh graduates are welcome, working/ internship in project-based roles are preferred
• Proficient in Microsoft office and strong computer skills
• Possess good communication and interactive/ interpersonal skills
• Certificate in Quality Management Systems (Such as ISO 9001:2025) is preferred
• Detail-Oriented with a meticulous approach to tasks.
• Must be willing to learn, independent and resourceful
• Able to work effectively under pressure and meet customer demands