Operation Manager

99 HOTPOT BBQ PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant management company in Singapore seeks an Operations Manager to oversee daily operations, enhance management processes, and ensure legal compliance. The ideal candidate will have proven experience in operations management, budgeting, and organizational efficiency. Responsibilities include managing financial performance, improving customer service quality, and supervising staff. Strong communication and leadership skills are essential for this role.

Qualifications

• Proven work experience as Operations Manager or similar role.
• Knowledge of organizational effectiveness and operations management.
• Familiarity with business and financial principles.

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Recruit, train and supervise staff.
• Find ways to increase quality of customer service.

Skills

Operations Management

Budgeting

Forecasting

Effective Communication

Leadership

Organizational Skills

Education

Diploma in Business or Operations

Job description

Responsibilities

• Ensure all operations arecarried on in an appropriate, cost-effective way
• Improve operational managementsystems, processes and best practices
• Help the organization’sprocesses remain legally compliant
• Formulate strategic andoperational objectives
• Examine financial data and usethem to improve profitability
• Manage budgets and forecasts
• Perform quality controls andmonitor production KPIs
• Recruit, train and supervisestaff
• Find ways to increase qualityof customer service

Requirements and skills

• Proven work experience asOperations Manager or similar role
• Knowledge of organizationaleffectiveness and operations management
• Experience budgeting andforecasting
• Familiarity with business andfinancial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisationalskills
• Diploma in Business, Operations