Operation Analyst (Data Center)

Bitdeer Technologies Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is seeking an Operation Analyst to support the daily operations of global data centers. This role involves monitoring operational data, tracking incidents, and contributing to project-based tasks to ensure efficiency and strategic objectives are met. Ideal candidates will have a relevant degree, strong analytical and technical skills, with experience in data management tools like SQL and Python. A dynamic and inclusive workplace offers growth opportunities in the digital asset industry.

Benefits

Attractive welfare benefits

Developmental opportunities such as training and mentoring

Qualifications

• Bachelor’s degree in a relevant field required, advanced degrees are a plus.
• Strong analytical skills, data-driven mindset, familiar with SQL, Python, and BI tools.
• Understanding of data architecture and system requirements is necessary.

Responsibilities

• Monitor operational data from global data centers for optimal performance.
• Track incidents, failures, and ensure timely resolution and documentation.
• Generate reports summarizing key operational metrics for management.

Skills

Analytical skills

SQL

Python

Excel

Tableau

Power BI

Education

Bachelor’s degree in Business Administration, Data Science, Computer Science, or a related field

Advanced degrees or certifications (e.g., CBAP, PMP)

Tools

BI platforms

Job description

About Bitdeer:

Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations. The Company also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed datacenters in the United States, Norway, and Bhutan.

Job Summary:

The Operation Analyst in the Mining Performance Assurance (MPA) Department is responsible for supporting the daily operations of global data centers, ensuring the stability and efficiency of mining equipment and related assets. This role focuses on data-driven monitoring, incident tracking, and process execution, contributing to operational excellence and strategic objectives.

What you will be responsible for:

• Operational Data Monitoring: Monitor and analyze the operational data from global data centers, including equipment performance, uptime, and energy consumption, to ensure optimal functionality.
• Incident Tracking: Record and analyze equipment failures or service disruptions, coordinate with relevant teams for resolution, and document root causes to prevent recurrence.
• Cycle Reporting: Generate periodic reports summarizing key operational metrics (e.g., equipment availability, incident frequency), providing insights for management and stakeholders.
• Asset Management: Track and manage mining equipment and related assets, ensuring accurate inventory records, lifecycle monitoring, and compliance with maintenance schedules.
• Process Execution: Execute standardized processes, such as equipment maintenance schedules and asset inspections, ensuring compliance with operational protocols.
• Project-Based Tasks: Support strategic projects (e.g., data center deployments or process improvements), assisting with data analysis, coordination, and task execution.

How you will stand out:

• Education: Bachelor’s degree in Business Administration, Data Science, Computer Science, or a related field. Advanced degrees or certifications (e.g., CBAP, PMP) are a plus.
• Data-Driven Mindset: Strong analytical skills with experience in leveraging data to derive insights, using tools such as SQL, Python, Excel, or BI platforms (e.g., Tableau, Power BI).
• Business Scenario Analysis: Proven ability to analyze complex business scenarios, map processes, and identify optimization opportunities.
• Technical Acumen: Understanding of data architecture and system requirements definition, with the ability to bridge business and technical teams.
• Project Management: Familiarity with project management methodologies, with the ability to manage timelines, resources, and deliverables.
• Cross-Functional Collaboration: Experience working with diverse teams across departments, with strong interpersonal skills to facilitate effective communication and alignment
• Excellent written and verbal communication skills
• Familiarity with data center operations and cryptocurrency industry is highly desirable.
• Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities effectively.

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.