On-Site & Remote IT Desk Support Specialist

Axiom Technologies; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading IT services provider in Singapore is seeking an IT Desktop Support Specialist to provide technical support to end-users. Responsibilities include troubleshooting hardware/software issues, managing accounts, and ensuring efficient IT services. The ideal candidate has 3-5 years of experience, proficiency in Windows 10/11, and strong customer service skills. This role offers an opportunity for growth in a dynamic environment.

Qualifications

• 3–5 years of experience in IT desktop or end-user support.
• Proficiency in supporting Windows 10/11 and Microsoft Office 365.
• Hands-on experience with remote support tools.

Responsibilities

• Provide Level 1 and Level 2 technical support to end-users.
• Install, configure, and maintain desktops and laptops.
• Troubleshoot hardware, software, network, and application issues.

Skills

Customer service skills

Problem-solving skills

Technical knowledge

Communication skills

Education

Diploma or Bachelor’s Degree in IT or related field

Tools

Windows 10/11

Microsoft Office 365

Remote support tools (e.g., TeamViewer, AnyDesk)

Active Directory

Job description

A leading IT services provider in Singapore is seeking an IT Desktop Support Specialist to provide technical support to end-users. Responsibilities include troubleshooting hardware/software issues, managing accounts, and ensuring efficient IT services. The ideal candidate has 3-5 years of experience, proficiency in Windows 10/11, and strong customer service skills. This role offers an opportunity for growth in a dynamic environment.