On-Site IT Support Tech & Field Engineer

5G-Starlink Pte.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A technology service provider in Singapore is seeking an Onsite IT Support Technician to ensure users can perform their business tasks by resolving issues swiftly. Applicants should have over 4 years of experience in desktop support and demonstrate strong problem-solving abilities in hardware and software. The ideal candidate is tech-savvy, provides exceptional customer service, and has good knowledge in Microsoft Server and Exchange. This position requires hands-on support for various IT projects and end-user support.

Qualifications

• 4+ years experience in desktop support or field services.
• Strong troubleshooting skills including hardware, software, and connectivity issues.
• Experience with Microsoft O365 and related applications.

Responsibilities

• Ensure end users can accomplish business tasks by resolving help requests.
• Manage backups and tape rotation.
• Provide support for desktops and servers.

Skills

Desktop Support

Troubleshooting Hardware

Networking

Active Directory

Microsoft O365

Tools

MS Server

MS Exchange

SCCM

Job description

A technology service provider in Singapore is seeking an Onsite IT Support Technician to ensure users can perform their business tasks by resolving issues swiftly. Applicants should have over 4 years of experience in desktop support and demonstrate strong problem-solving abilities in hardware and software. The ideal candidate is tech-savvy, provides exceptional customer service, and has good knowledge in Microsoft Server and Exchange. This position requires hands-on support for various IT projects and end-user support.