Officer Markets Support Analyst (FX Operations)

Bank of America; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore seeks candidates for a role that involves verifying trades and ensuring timely settlements. Candidates with a Diploma or Degree are preferred. Strong attention to detail and excellent communication skills are essential. This position offers opportunities for teamwork and participation in process improvement initiatives within a dynamic workplace culture. Flexibility with work hours is expected, as some weekends and public holidays may be included.

Qualifications

• Prior experience in financial products is an advantage but not mandatory.
• Willingness to work on Singapore public holidays on a rotational basis.

Responsibilities

• Verify trades are booked correctly and resolve discrepancies.
• Ensure timely settlements of payments and investigate issues.
• Participate in team projects to improve processes.

Skills

Attention to detail

Teamwork

Communication skills

Ability to work under pressure

Education

Diploma or Degree qualification

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Day to day responsibilities may include, but are not limited to:

• Verification function to ensure all trades are booked correctly, liaising with the front office or clients for any discrepancies in a timely manner
• Confirmation function to ensure that discrepancies and exceptions are investigated and resolved promptly
• Settlements functions to ensure all payments are made correctly within the payment cut off time, resolving and investigating any issues that may arise in relation to any settlements
• Participation in the team's related projects and process improvement initiatives

Requirements

• Diploma or Degree qualification
• Prior and relevant working experience and knowledge of the relevant financial products advantages but not mandatory
• Able to work on Singapore public holidays (rotational basis with time off)
• Detailed oriented, a team player and able to perform under pressure in a fast-pace environment
• Excellent communication and interpersonal skills, ability to communicate professionally in a clear, concise manner to internal and external clients at all levels

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world