Notarial Admin & Customer Service Officer

Cornerstone Global Partners; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an Admin and Customer Service Officer to ensure accurate processing of Notarial Certificates and provide exceptional support to customers. Responsibilities include conducting thorough verifications on documents, addressing inquiries, and assisting with online payment processes. The ideal candidate will possess strong attention to detail and excellent customer service skills, aimed at enhancing the customer experience. Working hours are Monday to Thursday: 8am to 5.30pm, Friday: 8am to 5pm.

Qualifications

• Strong attention to detail to ensure accuracy in document processes.
• Ability to conduct multi-step verifications.
• Excellent customer service skills for efficient client interactions.

Responsibilities

• Ensure compliance of Notarial Certificate procedures.
• Conduct verifications on Singapore Government documents.
• Provide customer service and resolve inquiries.
• Assist with online payment processes.
• Respond to inquiries from walk-ins and emails.
• Support counter operations and administrative tasks.
• Maintain records in systems like SharePoint.

Job description

A leading recruitment firm in Singapore is seeking an Admin and Customer Service Officer to ensure accurate processing of Notarial Certificates and provide exceptional support to customers. Responsibilities include conducting thorough verifications on documents, addressing inquiries, and assisting with online payment processes. The ideal candidate will possess strong attention to detail and excellent customer service skills, aimed at enhancing the customer experience. Working hours are Monday to Thursday: 8am to 5.30pm, Friday: 8am to 5pm.