Night-Shift Patient Experience Associate, 4-Day Week

RMA CONTRACTS PTE. LTD.; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A service-oriented organization in Singapore is seeking candidates for a customer service role with responsibilities including handling enquiries through various communication channels, managing protocols, and entering data into the CRM. The position offers a $2,500 salary with a performance bonus, and involves night shifts with a 4-day work week. Being proficient in Microsoft Office and CRM systems is essential.

Benefits

Yearly performance bonus

Qualifications

• Pleasant personality and customer service oriented.
• Able to work independently as well as in a team.
• Proficient in MS Excel / office.

Responsibilities

• Handle customers’ enquiries through various communication methods.
• Manage protocols for fire & emergency messages.
• Make data entries to the CRM System and maintain records.

Skills

CRM

Customer Service Oriented

Microsoft Office

Customer Experience

Interpersonal Skills

Healthcare Administration

B2B Accurate Data Entry

Job description

A service-oriented organization in Singapore is seeking candidates for a customer service role with responsibilities including handling enquiries through various communication channels, managing protocols, and entering data into the CRM. The position offers a $2,500 salary with a performance bonus, and involves night shifts with a 4-day work week. Being proficient in Microsoft Office and CRM systems is essential.