Night Shift Customer Service & Ops Coordinator

Jokia; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A meat factory in Singapore is looking for a Customer Service Executive to manage sales orders, support customer inquiries, and maintain sales records. The role requires handling administrative duties during night shifts, addressing customer issues, and coordinating with logistics for efficient delivery. Ideal candidates should possess strong organizational skills and be able to work under pressure. This position is critical for ensuring smooth operations and enhancing customer satisfaction.

Qualifications

• Experience in customer service or sales administration is preferred.
• Strong organizational and multitasking skills.
• Ability to work night shifts and handle weekend duties.

Responsibilities

• Handle administrative duties during day/night shifts, including weekends.
• Manage day-to-day administrative tasks like scheduling and reporting.
• Coordinate with production and warehouse teams for seamless operations.
• Handle customer inquiries and ensure timely communication.
• Monitor and update inventory records.
• Ensure adherence to company policies.

Skills

Customer interaction

Order processing

Sales records management

Reporting

Compliance knowledge

Job description

A meat factory in Singapore is looking for a Customer Service Executive to manage sales orders, support customer inquiries, and maintain sales records. The role requires handling administrative duties during night shifts, addressing customer issues, and coordinating with logistics for efficient delivery. Ideal candidates should possess strong organizational skills and be able to work under pressure. This position is critical for ensuring smooth operations and enhancing customer satisfaction.