Night Manager ( Resort / East / Up to $3300 / 4 days week)

PEOPLEFIRST HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality consultancy is seeking a candidate for daily operations in Singapore. The role involves managing facility checks, customer interactions, and ensuring compliance with operational procedures. Applicants should have relevant qualifications in Hospitality Management and customer service experience. Candidates must be willing to work weekends and public holidays. A structured shift schedule is in place, promising a stabilizing work environment with good support.

Benefits

Shift allowance

4-day work week

Qualifications

• Minimum GCE ‘O’ Level or higher in Hospitality Management with 2 years of relevant experience.
• Customer-oriented with strong interpersonal and communication skills.
• Good problem-solving and decision-making skills are essential.

Responsibilities

• Conduct periodic checks on facilities and guests, addressing any issues.
• Ensure adherence to opening and closing hours with staff presence.
• Manage vehicle traffic at the premises.
• Handle complaints and submit incident reports post-shift.

Skills

Customer service orientation

Interpersonal skills

Communication skills

Problem-solving skills

Decision-making skills

Education

GCE ‘O’ Level / Certificate or Diploma in Hospitality Management

Job description

Job Overview

The Job:

Daily Operations

• Conduct periodic checks on the facilities and guests, and rectify any issues found according to established bye-laws. Contain and manage any incidents at the premises.
• Ensure the opening and closing hours are enforced, including housekeeping staff and supervisors presence till closing time, and facilities are open/locked according to the bye-laws.
• Manage ingress vehicle traffic.
• Attend to any feedback/complaint during the night and submit a detailed incident report to the management for info or follow-up after the shift.

Requirements

• Minimum GCE ‘O’ Level / Certificate or Diploma in Hospitality Management with 2 years experience in a similar capacity in the hospitality industry
• Customer service oriented
• Possess good interpersonal and communication skills
• Good problem-solving and decision‑making skills
• Must be prepared to work on weekends and public holiday

Shift Information

• 4-day work week (Mon to Sun)
• Working Hours: 08:00pm to 08:00am
• Shift allowance provided
• Working location is at Changi Village area