Network Engineer

AccionLabs; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global technology services firm is seeking a Network Engineer in Singapore. The successful candidate will support network operations, manage shift operations, and ensure compliance with procedures. Key qualifications include 1+ years of networking experience and relevant IT certifications like CCNP or ITILV3. This role emphasizes fault monitoring and timely service request management, offering the opportunity to work in a dynamic technology environment.

Qualifications

• 1+ years of work experience in networking required.
• Certifications in relevant IT industry certificates are advantageous.
• Experience in managing network support operations.

Responsibilities

• Manning the Network Support Desk.
• Managing shift operations and ensuring compliance with SOPs.
• Performing network monitoring and fault rectifications.

Skills

Networking experience

Cisco Catalyst Switch

Cisco Router

Fault monitoring and rectification

Service/Change Requests handling

Education

Certifications such as CCNP/CCIP/CCSP/CCIE/JNCA/ITILV3

Job description

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Job Description

Role - Network Engineer
Job Description

• 1+ years work experience in networking (Cisco Catalyst Switch, Cisco Router)
• Manning of Network Support Desk
• Manage shift operations - Break rotation, tardiness, SOPs are followed
• Point contact for issues happening within his/her shift
• Highlight any key shift issues or areas for improvement and provide recommendations on how to improve
• Perform Network monitoring and fault rectifications of all detected alerts
• Ensuring daily checklist are completed timely and correctly
• Attending to Service/Change Requests
• Manage escalation in accordance to defined process
• Liaise with service providers ensuring third party/supplier faults are cleared in a controlled and timely manner
• Required (one or more of the following):
  Certifications such as CCNP/ CCIP/CCSP/ CCIE/ JNCA /ITILV3 and other relevant IT industry certificates

Additional Information

All your information will be kept confidential according to EEO guidelines.