Multi-Outlet Brand & Operations Manager

RUMEL (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic F&B brand in Singapore seeks an experienced Brand Manager to oversee outlet operations and ensure brand consistency. You will support outlet managers in achieving sales and KPIs, handle customer feedback, and lead a team dedicated to excellent service. The role offers a competitive salary and the chance to shape the brand's future across multiple outlets, ensuring adherence to safety and regulatory standards while fostering a supportive team environment.

Benefits

Competitive salary and staff benefits

Friendly and supportive team environment

Career progression opportunities

Qualifications

• Experience managing multiple outlets or outlet managers in F&B or retail.
• Strong leadership capabilities and operational skills.
• Able to engage effectively with customers and maintain brand consistency.

Responsibilities

• Oversee the operations across all outlets.
• Support outlet managers to achieve sales targets.
• Ensure brand standards and customer experience are maintained.
• Handle customer feedback and complaints efficiently.
• Develop and coach outlet managers and teams.

Skills

Leadership

Operational management

Communication

Customer focus

Performance tracking

Job description

A dynamic F&B brand in Singapore seeks an experienced Brand Manager to oversee outlet operations and ensure brand consistency. You will support outlet managers in achieving sales and KPIs, handle customer feedback, and lead a team dedicated to excellent service. The role offers a competitive salary and the chance to shape the brand's future across multiple outlets, ensuring adherence to safety and regulatory standards while fostering a supportive team environment.