Senior Assistant Manager Food Service & Catering Operations

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for a Snr Assistant Manager for Food Service/Catering Operations. You will oversee food service teams and ensure timely meal delivery to patients. This role involves managing contracts, handling complaints, and leading improvements in service workflows. Ideal candidates should have a degree in related fields, over 5 years of management experience, and strong skills in leadership and communication. The position offers a competitive salary and requires a proactive approach toward food safety and service excellence.

Qualifications

• Degree holder in Food & Beverage Management, Hospitality, or Nutrition.
• Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000.
• More than 5 years in a supervisory or managerial role, preferably in relevant fields.

Responsibilities

• Oversee daily food service operations.
• Manage contracts and monitor vendor performance.
• Handle escalated patient complaints and feedback.

Skills

Leadership

Communication skills

Problem-solving

Knowledge of food safety regulations

Contract management

Project management

Microsoft Office proficiency

Education

Degree in Food & Beverage Management / Hospitality / Nutrition

Tools

Electronic Meal Ordering System

Job description

(Move into Healthcare) Food Service / Catering Operations - Snr Assistant Manager (West Hospital) Up 6.5K #HJC

Overview

Oversees and manages the food service team to ensure meal orders are prepared and delivered to patients seamlessly in a safe and timely manner.

Responsibilities

• Oversee daily food service operations including control room, store, catering, dishing, and assembly
• Handle manpower hiring, deployment and mobilisation
• Manage contracts under Food Service and monitor vendor performance to ensure contract compliance
• Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning
• Work closely with Executive Chef and production team on inpatient, staff and catering meals
• Lead ad-hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability
• Handle escalated patient complaints & feedback
• Submit monthly Food Service report required by management
• Conduct monthly contract payment checks for stewarding services
• Ensure proper documentation and records are maintained
• Any ad-hoc duties assigned by supervisor

Requirements

• Degree holder in Food & Beverage Management / Hospitality / Nutrition
• Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL (added advantage)
• Good knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Teams, Outlook, OneDrive, Bookings, Co-pilot, etc.)
• Knowledge of Electronic Meal Ordering System (added advantage)
• More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant or high-volume food service facility
• Experience in Contract Management, Project Management, Catering Event, ISO Audit (added advantage)
• Ability to work efficiently, independently and under tight timelines
• Excellent communication, problem-solving, presentation and interpersonal skills