Location: Singapore
Employment Type: Full-Time, Contract
Job Summary:
We are looking for an experienced Microsoft Dynamics 365 Technical Consultant to lead the design, development, and integration of Dynamics 365 CRM solutions across Sales, Customer Service, and Marketing modules. This role requires strong technical acumen, hands-on development expertise, and the ability to align solutions with business needs while ensuring system performance, scalability, and maintainability.
Responsibilities:
- Lead the technical design of Dynamics 365 solutions, including system architecture, customizations, and integration strategies.
- Collaborate with functional consultants and business stakeholders to align technical solutions with business goals.
- Develop custom components using C#, JavaScript, and the Power Platform.
- Configure entities, workflows, business process flows, and other Dynamics 365 CRM components.
- Design and implement integrations with external systems via Azure services, APIs, and middleware.
- Plan and execute data migration activities, including data mapping, transformation, and validation.
- Monitor and optimize system performance across environments.
- Identify and resolve performance bottlenecks and technical issues proactively.
- Provide technical leadership across development teams, ensuring adherence to best practices, standards, and compliance requirements.
- Conduct code reviews and support DevOps processes.
- Develop and maintain comprehensive technical documentation, including architecture diagrams, solution designs, and integration specs.
- Conduct training and handover sessions for support and delivery teams.
Requirements:
- At least 5+ years of hands-on experience with Microsoft Dynamics 365 CRM (Sales, Customer Service, Marketing).
- Proficient in Power Platform, Azure services, C#, JavaScript, and SQL.
- Experience with system integration, web services (REST/SOAP), and data migration tools (e.g., KingswaySoft, SSIS).
- Strong understanding of Dynamics 365 extensibility model and plugin development.
- Excellent problem-solving and communication skills.
- Ability to engage with both technical and non-technical stakeholders.
- Microsoft Certified in Dynamics 365 and/or Power Platform technologies.