Estair Private Ltd (Co. Reg. No. 201709678Z) are seeking an experienced, highly organised Merchandise to manage end-to-end product coordination for our fashion and lifestyle projects. This role requires strong communication skills, meticulous attention to detail, and the ability to work closely with clients and factories across the region. The ideal candidate is proactive, solutions-driven, and thrives in a fast-paced environment.
Key Responsibilities
Client & Factory Coordination
- Manage client orders from initial confirmation to final delivery
- Serve as the key point of contact for client and factory queries
- Provide timely updates on order status, production progress, and delivery schedules
- Build and maintain strong working relationships with clients and manufacturing partners
Production & Timeline Management
- Coordinate sampling, approvals, bulk production, and quality checkpoints
- Work closely with factories to ensure production timelines are met
- Flag delays proactively and offer practical solutions
- Track all milestones and ensure smooth workflow from concept to shipment
Order & Payment Oversight
- Monitor all purchase orders, invoices, and payment schedules
- Ensure accurate costing and timely payments to factories
- Maintain clear documentation and follow up on outstanding items
Operational & Administrative Duties
- Prepare and update production charts, reports, and order trackers
- Use Excel (VLOOKUP, Pivot Tables, basic formulas) to manage order data
- Maintain accurate records and ensure all information is updated in internal systems
Requirements
- Minimum 5 years of experience in fashion merchandising or a related field
- Proficiency in Excel and strong administrative skills
- Bilingual in Mandarin and English (spoken and written)
- Strong communication and interpersonal skills
- Ability to multitask, prioritise, and work dependently
- Detail-oriented with strong follow-through