Maritime Solutions Engineer

IO3 PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A maritime technology firm in Singapore is looking for a Solutions Engineer to join their Solutions Team. The role involves assisting in the preparation, installation, and troubleshooting of maritime digital solutions aboard vessels. Ideal candidates will have a basic understanding of IP networking, strong documentation skills, and excellent interpersonal communication. Frequent travel for site support is necessary, and Singaporeans or PR holders are preferred.

Benefits

Onboard allowance

Travel allowances for installations

Qualifications

• Physically fit for site support activities.
• Basic understanding of TCP/IP, routing, and switching.
• Willingness to travel occasionally for site work.

Responsibilities

• Assist in installation and testing of digital solutions.
• Provide proactive support and troubleshooting to vessels.
• Coordinate with internal teams for solution delivery.
• Prepare and maintain technical documentation.

Skills

Basic knowledge of IP networking

Strong interpersonal skills

Ability to work independently

Familiarity with network devices

Documentation skills

Tools

Linux fundamentals

IP cameras

Job description

iO3 is a fast-growing maritime technology company delivering advanced digital solutions and satellite connectivity to modern fleets worldwide. Operating at the intersection of shipping, IT, and next-generation connectivity, we support shipowners and operators in modernizing vessel operations, improving reliability, and staying ahead of regulatory and cyber requirements.

We are seeking a Solutions Engineer to join our Solutions Team, playing a key role from pre-sales through to successful onboard implementation. This position operates in a fast-moving, high-impact environment, supporting the design and delivery of maritime digital solutions deployed across a global fleet.

As a Solutions Engineer, you will work closely with commercial and technical stakeholders to design fit-for-purpose digital solutions, translate operational requirements into practical system architectures, and support customers through onboarding and implementation. You will act as a technical bridge between sales, engineering, and operations teams to ensure solutions are delivered consistently and perform as intended in real-world maritime environments.

Job Scope

• Assist in the preparation, installation, configuration, and testing of maritime digital solution systems during pre-deployment and onboard implementation phases.
• Support solution implementation activities from pre-sales handover through commissioning and go-live.
• Provide proactive remote support and troubleshooting to vessels and shore teams, ensuring timely issue resolution.
• Perform basic to intermediate network configuration, including IP addressing, VLANs, Wi‑Fi SSIDs, firewall rules, and routing, in accordance with approved designs and templates.
• Support integration of digital solutions with onboard systems, sensors, cameras, and third-party platforms where applicable.
• Coordinate with internal engineering, operations, and project teams to ensure smooth solution delivery and alignment with customer requirements.
• Assist with vessel onboarding processes, including system validation, connectivity checks, and user acceptance support.
• Prepare and maintain technical documentation, including as-built diagrams, configuration records, test results, and handover reports.
• Support post-implementation stabilization and knowledge transfer to operations or support teams.
• Participate in solution testing, proof-of-concept trials, and continuous improvement of solution designs and deployment standards.

Requirements

• Physically fit and comfortable boarding vessels for site support activities (typically a few days per month); onboard allowance provided.
• Basic understanding of IP networking concepts, including LAN/WAN, TCP/IP, routing, switching, VLANs, and Wi‑Fi.
• Familiarity with network devices such as routers, switches, and firewalls; knowledge of Linux fundamentals and/or IP cameras, NVRs, and related systems is an advantage.
• Ability to work independently with a high level of responsibility, including preparing clear and accurate documentation for work completed.
• Willingness to travel occasionally to shipyards, ports, and customer offices, and to work outside normal business hours when required for installations or commissioning (additional allowances provided).
• Strong interpersonal skills with good written and verbal communication abilities, able to engage effectively with customers, vendors, and internal teams.
• A collaborative team player with a proactive mindset and willingness to learn in a fast-paced technical environment.
• Singaporeans or Singapore PR only.