Maritime Sales & Service Coordinator

MECOMB SINGAPORE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and maritime service provider in Singapore seeks a detail-oriented individual to handle customer enquiries and service requests. The role involves liaising with customers, ensuring effective service coordination, and monitoring assigned vessel activities. Ideal candidates will hold a Diploma or Bachelor's Degree in relevant fields and possess at least 2-3 years of experience. Strong communication and sales generation skills are essential for success in this role.

Qualifications

• Strong communication skills for customer interactions.
• Experience in handling customer enquiries via emails and phone calls.
• Ability to resolve service discrepancies effectively.

Responsibilities

• Process customer enquiries through emails and phone calls.
• Liaise with customers regarding service enquiries.
• Coordinate service requirements with other departments.

Skills

Customer service skills

Sales generation

Maritime industry knowledge

Education

Diploma or Bachelor’s Degree in Maritime Studies, Logistics, or a related field

Job description

A logistics and maritime service provider in Singapore seeks a detail-oriented individual to handle customer enquiries and service requests. The role involves liaising with customers, ensuring effective service coordination, and monitoring assigned vessel activities. Ideal candidates will hold a Diploma or Bachelor's Degree in relevant fields and possess at least 2-3 years of experience. Strong communication and sales generation skills are essential for success in this role.