Maritime Customer Service & Logistics Specialist

ROYAL OCEAN MARINE ENTERPRISE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading maritime services company in Singapore is seeking a Sales Support and Customer Service Executive. In this role, you will manage inquiries about product availability, pricing, and delivery. Successful candidates will demonstrate excellent communication skills, a proactive approach, and strong capabilities in Excel. Experience in the maritime industry is a plus. The company offers a hybrid working model, competitive benefits, and opportunities for professional growth.

Benefits

21 days annual leave

In-house gymnasium

In-house canteen

Medical and dental cover

Handphone and laptop provided by company

Qualifications

• Excellent interaction capabilities and a proactive communicator.
• Good customer service skills.
• Self-motivated, confident, and able to work independently.

Responsibilities

• Attend to inquiries regarding product availability, pricing, delivery surcharges, and lead time.
• Manage the order-to-delivery process to ensure smooth delivery.
• Maintain continuous and positive rapport with customers.

Skills

Excellent interaction capabilities

Proactive communication

Good customer service

Strong in Excel

Time management

Education

Diploma level and above

Tools

MS Office applications

Job description

A leading maritime services company in Singapore is seeking a Sales Support and Customer Service Executive. In this role, you will manage inquiries about product availability, pricing, and delivery. Successful candidates will demonstrate excellent communication skills, a proactive approach, and strong capabilities in Excel. Experience in the maritime industry is a plus. The company offers a hybrid working model, competitive benefits, and opportunities for professional growth.