Marine & Client Relationship Management Executive (Korea Market/Korean Speaking)

KOTRA Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading marine administration agency in Singapore seeks dedicated administrative support for marine underwriting. The successful candidate will handle data management, monthly closings, and liaise with intermediaries efficiently. They must be fluent in Korean and possess strong skills in Excel and other MS Office tools. A diploma or degree in business-related fields is preferred, along with administrative experience. The position offers a monthly salary between SGD 4,000 to SGD 4,200 and the opportunity for remote work once a week.

Benefits

Work from home option available once a week

On-the-job training provided

Qualifications

• 1-2 years of experience in office administration or related roles preferred.
• Strong time management skills and ability to prioritize tasks effectively.
• Diligent, persistent, and detail-oriented.

Responsibilities

• Provide administrative support for marine underwriting in the Korea Market.
• Review and verify data before data entry.
• Plan and execute monthly closings.
• Coordinate document assembly for policy processing.
• Send renewal notifications and statements of account.

Skills

Administrative tasks

Fluent in Korean

Proficient in MS Office

Strong communication skills

Time management

Education

Diploma or degree in Business or related field

BCP, ComGI, PGI certifications

Certification in Computer Specialist in Spreadsheet & Database Level 1-2

Tools

Excel

PowerPoint

Word

Job description

Job Purpose

To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

Job Responsibility

Data Input & Management

Review and verify data provided in the document or email from brokers before data entry.

Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.

Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.

Monthly Closing

Plan and execute monthly closings in line with the team's monthly targets.

Coordinate between underwriters and the processing administration team to ensure accurate and timely production of policy documents.

Assemble all necessary documents for policy processing, including signed slips, sanction check results, checklists, pricing models, premium closing details, risk acceptance emails, and referral emails.

Liaison with Intermediaries

Send intermediaries renewal notification and statements of account (SOA) requests in a timely manner

Other working arrangements offered : Onsite

Qualifications

Education & Qualification

1. Diploma or degree holder, preferably in Business, Business Administration, Data, or Statistics-related fields.
2. BCP, ComGI, and PGI certification holders are highly preferred.
3. Certification in Computer Specialist in Spreadsheet & Data Base (Level 1-2) is preferred.
4. 1-2 years of experience in office administration or related roles is preferred.

Essential & Competencies

1. Proven experience in administrative tasks with a solid service-oriented mindset.
2. Strong time management skills and the ability to prioritize tasks effectively.
3. A diligent and persistent approach to completing tasks thoroughly and efficiently.
4. Fluent in Korean to efficiently communicate with Korean clients.
5. Proficient in MS Office, with strong skills in Excel, PowerPoint, and Word.
6. Strong communication and interpersonal skills to interact with external and internal stakeholders, including colleagues, insurers, insureds, and intermediaries.
7. Meticulous and result-oriented, with a keen eye for detail.
8. Mature, self-motivated, proactive and adaptable to changing situations.

Other Information

Monthly Salary SGD 4,000 ~ 4,200

Full-time position

Work from home option available once a week

On-the-job training (OJT) will be provided

*We regret to inform you that only shortlisted candidates will be notified.