Managing Director

TRIPLE Y F&B PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A premier restaurant group in Singapore is seeking an experienced Managing Director to develop business strategies and oversee operations. You will utilize your 10+ years of leadership experience in the F&B industry to ensure excellent customer service and drive growth. Proficiency in Mandarin is essential for liaising with suppliers in Taiwan. This role offers the opportunity to shape the future of the brand through strategic initiatives.

Qualifications

• Minimum of 10 years of leadership experience in a senior role in the F&B industry.
• Proficient in Mandarin to communicate with suppliers.
• Experience in food import and export operations.

Responsibilities

• Develop and implement business strategy and growth plans.
• Oversee daily operations and ensure efficient service delivery.
• Conduct regular performance reviews and set KPIs.

Skills

Leadership

Communication

Organizational skills

Customer service

Mandarin proficiency

Job description

Key Responsibilities

• Develop and implement the restaurant’s business strategy, growth plans, and brand positioning.
• Identify market trends and new opportunities to drive revenue and customer engagement.
• Oversee daily operations to ensure smooth and efficient service delivery.
• Oversee logistics, supply chain management, and vendor relationships.
• plan new product development and scaling
• Prepare and manage budgets, forecasts, and P&L statements.
• Control operational costs, maximize profitability, and achieve revenue targets.
• Build a strong team culture focused on customer service excellence.
• Conduct regular performance reviews and set KPIs.
• Oversee marketing initiatives, promotions, and partnerships to increase brand visibility.
• Maintain exceptional customer satisfaction and resolve escalated complaints.
• Ensure the restaurant delivers a premium dining experience.

Requirements

• Minimum of 10 years of proven leadership experience as a Managing Director, General Manager, or in a similar senior role in the F&B or food industry.
• Excellent leadership, communication, and organizational skills
• Proficiency in Mandarin to effectively liaise with suppliers in Taiwan
• Experience in food import and export operations
• In-depth knowledge of food processing, supplier management, and quality control
• Ability to work in a fast-paced and customer-centric environment