Manager (Student Support)

PSB Academy Pte Ltd; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

An educational institution in Singapore is seeking a candidate to lead student leadership initiatives and manage student engagement activities. The role requires strong event management skills and the ability to work with a diverse group of students. Candidates should have managerial experience and enjoy mentoring youths. This position involves administrative duties for student services and requires flexibility for evenings and weekends.

Qualifications

• Managerial experience in a relevant field.
• Strong ability to multi-task and manage events.
• Experience working with youths from diverse backgrounds.

Responsibilities

• Lead the team in student leadership and activities.
• Manage student engagement and community.
• Oversee administration for outpatient student medical insurance.

Skills

Event management

Leadership

Communication skills

Interpersonal skills

Proactive team player

Education

Degree/Diploma holder

Job description

Main Duties and Responsibilities

Lead the team in Student leadership, activities and records

• Manage and mentor student clubs and international student chapters
• Manage the growth and engagement of student leaders and student community
• Manage the use of venue, loan of equipment and materials.
• Organise activities such as appreciation events, integration and team building events etc.
• Organising training and learning opportunities to support academic learning

Manage Publicity and administration for Student Engagement

• Regular communication with current students through social media and e-Newsletter
• Create awareness of student life activities through regular publicity on campus
• Regular update of communication materials (webpage, brochure, guide)
• Manage mobility applications to overseas university campus and keep records updated
• Manage student Life mailbox

Manage administration of Outpatient student medical insurance

• Liaise with the Business Units to coordinate registration of students for insurance
• Manage student enquiries on insurance update statistics

Manage and Lead the International Office (IO) Team

• Plan and implement content/briefings for new students (pre-departure to 1st 3 months in Singapore)
• Provide regular training i.e. every quarter to Country Managers to build rapport and seek feedback for the services provided
• Attend students’ queries and feedback via various communication channels and face to face interactions in a timely manner.
• Lead the team in ensuring the relevant student visa are arranged and renew on a timely manner
• Manage vendors providing off-site services for VISA processing and meet & greet services

Manage Student Success Office (SSO) orientation briefings for full-time cohorts

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree/Diploma holder with managerial experience
• Strong event management/leadership skills with ability to multi-task.
• Enjoy working with youths from different cultural backgrounds.
• Proactive team player with strong communication and interpersonal skills.
• Relevant experience in a Private Education Industry environment would be an advantage.
• Willing to work after 6pm and weekends where needed. Time off will be given accordingly.

We regret to inform you that only shortlisted candidates will be notified.