Manager/Senior Assistant Manager, Community Operations, RHSO

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Manager/Senior Assistant Manager for Community Operations. The role involves leading regional community operations, supporting residents' health, and managing team resources. Candidates should have a Bachelor’s degree with at least 7 years of experience in healthcare, strong analytical and communication skills, and proficiency in Microsoft Office. The position is pivotal in enhancing community health through effective planning and continuous improvement efforts.

Qualifications

• Minimum 7 years of working experience, preferably in healthcare.
• Strong conceptual skills to think critically and strategically.
• Proficient in project management and planning.

Responsibilities

• Lead regional community operations supporting residents' health.
• Support operations planning, data analysis, and workload monitoring.
• Drive continuous improvement for care and residents' experiences.
• Manage community operations team resources and development.

Skills

Critical thinking

Analytical abilities

Project management

Organisational skills

Collaboration

Communication skills

Microsoft Office (Excel, Word, PowerPoint)

Education

Bachelor degree in any discipline

Job description

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Manager/Senior Assistant Manager, Community Operations, RHSO

Job ID: 7155

Job Function: Administration

Institution: National University Health System

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
  • Transition care programme
  • Community Health Posts
li>Support in operations planning in the following assigned areas:
• Data analysis and monitor workload
• Manpower planning and management
• Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
  • Pilot new programmes and processes
  • Evaluate the use of technology to ease workflow improvement
  • Evaluate success of pilot programs for future action
  • Manage service related feedback and ensure residents' concerns are addressed
  • Evaluate feedback and identify potential service gaps for improvements
• Lead in regional community operations team in assigned areas:
  • Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
  • Develop team members to enhance their skills & harness their potential
  • Integrate team with the other RHSO departments and divisions
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous