Manager, SDL Compliance and Investigation (LIMD) (1-year temporary contract)

SkillsFuture Singapore Agency; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency for skills development in Singapore is seeking an individual for a 1-year contract to manage employer engagements and compliance related to the Skills Development Levy. The role involves responding to queries, reviewing employer information, and handling appeals. Candidates should be meticulous, detail-oriented, and possess up to 3 years of relevant experience. Good Excel skills are a plus.

Qualifications

• Up to 3 years of work experience.
• Ability to handle confidential information.
• Maturity in dealing with diverse groups of customers.

Responsibilities

• Respond to employers’ enquiries.
• Engage employers regarding Skills Development Levy payments.
• Make recommendations after reviews of employer information.
• Support compliance audits.
• Review appeals from employers.

Skills

Meticulousness

Detail-oriented

Customer engagement

Excel knowledge

Job description

Levy and Incentives Management Division (LIMD)

LIMD is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) Collection, and enforcement against external fraud and abuse.

LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

Under the SDL Act, all employers are required to pay a monthly SDL for all their employees rendering services in Singapore. All SDL collected are channelled to the Skills Development Fund (SDF) to support workforce upgrading programmes and training grants to employers to defray their costs when they train their employees under the national CET eco-system.

What you will be working on

(A) Employer engagement

• Respond to employers’ enquiries
• Engage employers with outstanding Skills Development Levy for payment
• Track engagement statuses for management reporting

(B) Verification of employer information

• Engage employers to request for information
• Review information submitted by employers relating to their Skills Development Levy payables and record relevant observations
• Engage employers for clarifications on submitted information where necessary
• Make recommendations after completing review of the information for management decision
• Support the team in performing compliance audits

(C) Appeals management

• Review appeals submitted by employers and make recommendations in accordance with prevailing guidelines for management decision

(D) Other adhoc duties assigned by Team Lead

What we are looking for

• Possess the required competencies to execute the job duties proficiently, with up to 3 years of work experience
• Candidates should:
  • Be able to commit for the entire duration of the 1-year contract
  • Be meticulous and detail-oriented
  • Be mature to handle confidential information
  • Preferably have prior experience in handling diverse groups of customers
  • Preferably have good working knowledge of excel

Please note that only shortlisted candidates will be notified.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.