Company description: Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world‑class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world‑class Resorts World Convention Centre, and a casino. RWS offers award‑winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world‑class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia‑Pacific's travel industry. RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.
Job description:
Revenue Reconciliation and Issue Resolution
- Perform and review daily, weekly, and monthly revenue reconciliation to ensure accuracy and completeness of financial records.
- Review variance analyses, discrepancy investigations, and settlement reports, and follow up with stakeholders to resolve issues.
- Provide guidance to the team on data gaps, and escalations.
Revenue Audit Governance
- Oversee key revenue audit checks across business units to ensure proper capture and recognition of revenue.
- Review reconciliations between system data, sales reports, and settlement files, and highlight irregularities for corrective action.
- Develop and maintain proper audit working papers, documentation standards and audit trail requirements.
Payment and Merchant Operations Oversight
- Manage payment operations across card payments, e-wallets, and payment gateways.
- Review payment and settlement files, fee statements, exception reports and dispute summaries.
- Ensure alignment between payment system data, financial records and settlement reports.
Governance, Compliance and Internal Controls
- Strengthening internal controls related to revenue assurance, and payment operations.
- Maintain and update SOPs, policies and process documentation, and ensure compliance with company policies and audit requirements.
Stakeholder and Team Management
- Collaborate with business units, IT, operations, vendors, and payment partners on finance related issues.
- Provide advisory on financial controls, documentation requirements, and compliance.
- Lead cross‑department initiatives, working groups, or investigation teams when issue arise.
Projects, Systems and Process Improvement
- Lead or support system enhancements, UAT testing, and process improvement initiatives related to revenue and payment systems.
- Identify opportunities for automation, strengthening controls, and reducing manual efforts.
- Drive continuous improvement initiatives to enhance accuracy, efficiency and governance.
- Recommend process redesigns to management based on data insights and operational findings.
Job Requirements
- Bachelor's degree in accounting, Finance, ACCA or other professional accounting qualifications.
- At least 5 years of relevant experience.
- Experience managing teams or overseeing operational functions.
- Strong understanding of internal controls, financial workflows, and audit processes.
- Strong analytical and problem‑solving abilities.
- Excellent attention to detail.
- Proficiency in Microsoft Excel and financial systems (e.g. SAP).
- Strong communication and presentation skills.
- Ability to work independently and manage priorities with minimal supervision.