Manager, Order Processing

ROHDE & SCHWARZ GmbH & Co. KG; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a skilled manager to oversee their Order Processing Specialists team. In this role, you will manage the order processing lifecycle while mentoring your team to enhance performance. Ideal candidates should have strong SAP expertise, ability to improve workflows, and collaborate across functions. The position targets a high-performing environment advocating for continuous improvement. Join this dynamic team to influence impactful change in their order processing functions.

Qualifications

• Experience in managing and developing teams in a high-performance environment.
• Strong understanding of order processing workflows and lifecycle management.
• Ability to analyze processes and implement data-driven improvements.

Responsibilities

• Manage and develop a team of Order Processing Specialists.
• Oversee the entire order processing lifecycle management.
• Analyze workflows and lead continuous improvement initiatives.
• Collaborate with Sales and Finance teams to resolve issues.
• Act as a regional key user for SAP systems.

Skills

Team management

SAP system expertise

Performance management

Process improvement

Tools

SAP (SD & MM modules)

Job description

• Manage, mentor, and develop a team of Order Processing Specialists, fostering a positive and high-performing work environment. This includes performance management, training, and career development
• Oversee the entire order processing lifecycle management including order entry, supplier communication, shipment tracking, and payment reconciliation
• Analyze existing order processing workflows, identify bottlenecks and inefficiencies, and lead continuous improvement initiatives to enhance quality, speed, and accuracy. Implement and monitor improvements using data-driven insights
• Collaborate closely with Sales, Finance, and Order Processing teams across the Asia Pacific region to resolve issues, streamline processes, and ensure consistent service levels. Able to participate in the various cross-functional projects as lead or member to enhance the impact and efficiency of various processes
• SAP Key User & Support: Act as a regional key user for SAP system (SD & MM modules), providing expert support and training to the Order Processing team and troubleshooting issues. Work with the Contract Management Team to ensure all orders are processed in compliance with company policies, procedures, and relevant regulations